What should be done if a strong odor persists after treating a structure with sub slab heating ducts?

When dealing with a strong odor that persists after treating a structure with sub slab heating ducts, it is important to consider the ongoing implications of the odor. Cleaning the ducts out or consulting the customer are both proactive steps that can address the problem at its source.

Cleaning the ducts helps remove any residues or contaminants that may be causing the odor, ensuring that the indoor air quality is improved and that the smell does not persist. This action can also prevent any potential health risks associated with lingering odors that may indicate the presence of mold, mildew, or other harmful substances.

Consulting the customer is equally important, as it allows for open communication regarding their concerns. This dialogue helps the customer understand what has been done, the expected outcomes, and any further action that might be necessary. It also provides an opportunity to reassure the customer and build trust in the service provided.

In contrast, ignoring the odor could lead to long-term issues, including customer dissatisfaction or potential health risks. Sealing the ducts completely might not resolve the underlying cause of the odor and could even exacerbate other issues such as ventilation problems. Re-treating the entire structure may also be excessive if the primary issue lies specifically within the ducts and could lead to unnecessary costs and effort.

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